Ricardo Gala

Ricardo Gala Penagos is a seasoned professional with over 15 years of experience in the IT sector. He is known for his energy, passion, dedication, and enthusiasm in leading teams towards excellence. Ricardo excels in fostering strong, long-term relationships with customers and partners through commitment, transparency, and honesty. He has a keen eye for analyzing and enhancing processes while developing new strategies in line with market trends and competitive landscapes to drive business growth.

Ricardo specializes in e-commerce, including B2B, B2C, B2B2C, and marketplaces. He is also proficient in enhancing customer experiences through hyper-personalization and implementing low-code digital solutions to streamline business operations.

With a skill set encompassing leadership, strategic thinking, an entrepreneurial mindset, adaptability, and resilience, Ricardo thrives in ensuring operational excellence and driving financial, sales, and marketing management. His educational background includes a degree in Ingenieria Superior, Ingeniería informática, a Master of Business Administration (MBA), a Diplomatura in Ingenieria Tecnica Informatica de Gestión, and completion of a Programa Ejecutivo de Dirección Comercial.

Ricardo Gala Penagos has held significant positions in notable organizations, serving as the Managing Director at Incentro, where he previously contributed in roles such as Strategic Alliances & Management Team member, Senior Team leader, and Consultant across various domains. Prior to his tenure at Incentro, Ricardo has held leadership roles at renowned companies like People's Postcode Lottery, COOP, Van Doorne, Air Miles, Wolters Kluwer, AkzoNobel, DNV GL, and PostNL. His early career involved roles as a .NET developer and Peoplesoft Consultant at Thales España, as well as a Technical researcher at Fundacion Ikertia.