Rennie Chen

Rennie Chen is a Customer Success Manager at Infor, specifically within the Infor Nexus division, located in San Ramon, California. He holds a Bachelor of Science in Business Administration with an emphasis on Production and Operations Management. His professional focus includes enhancing customer satisfaction and ensuring positive experiences for end-users.1

In his role, Chen is likely involved in strategies to improve customer engagement and retention, leveraging his expertise in operations management to optimize service delivery and support. His background suggests a strong foundation in both business principles and customer relationship management, which are crucial for success in his position.2