Makeda Phillips is a seasoned business analyst, consultant, and product manager, recognized for her outstanding work ethic, strong analytical skills, and capability to deliver top-quality results in fast-paced environments. She has amassed vast experience working with reputable organizations such as Trainline, Instanda, Deloitte Digital, News UK, Dow Jones, and Quantum Networks.

Makeda is a graduate of Kingston University, where she studied Business Management, and City and Islington College, where she gained knowledge in Politics, English Literature, Business Studies, and Government. Her tech-savviness and broad understanding of business operations make her an invaluable asset for any company looking to expand its products or services.

As a Senior Business Analyst at Trainline, Makeda is responsible for identifying opportunities and designing strategies for growth, understanding customers' needs, building high-performing teams, and enhancing productivity. Previously, she held senior positions at Instanda and Deloitte Digital, where she led cross-functional teams, delivered high-impact products, and collaborated with stakeholders to ensure successful outcomes.

Makeda's expertise in project management, data analysis, customer experience, and business strategy has enabled her to carve a niche for herself in the highly competitive tech industry. She is a problem-solver by nature, loves challenges, and always strives to deliver excellent results.