Rayner Sullivan

Rayner Sullivan is a Customer Success Manager II at Forrester, based in Nashville, Tennessee. In this role, he focuses on ensuring customer satisfaction and success by leveraging his expertise in customer experience (CX) management. He is certified in Forrester's CX Pro program, which highlights his proficiency in developing customer-centric strategies and fostering a customer-focused culture within organizations.12

Before joining Forrester, Rayner held various positions that contributed to his experience in customer success and management, although specific details about these roles are not extensively documented in the available sources.3 His professional background indicates a strong commitment to enhancing customer relationships and driving business outcomes through effective management practices.23