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Ray Daly
General Manager at STARR Restaurants
Professional Background
Ray Daly is a dynamic and accomplished General Manager with a rich history in the hospitality industry, amassing over 12 years of experience. Currently, in his role at STARR Restaurants, Ray oversees operations that generate an impressive annual revenue exceeding $8 million. His proficiency in administrative duties, coupled with a systems-oriented approach, positions him as a leader in building and managing robust beverage programs. Ray's leadership extends beyond just operations; he excels in personnel management, fostering a service-focused environment that ensures an exceptional guest experience.
Throughout his career, Ray has held various significant positions within the hospitality sector. Prior to his current role as General Manager, he served as the Assistant General Manager at STARR Restaurants, where he contributed to enhancing operational efficiencies and guest satisfaction. His career journey also includes valuable experiences as Service Manager, Bar Manager, and Manager within renown venues such as Fiola Mare and Mindful Restaurants. His comprehensive background culminates in his foundational roles at Kimpton Hotels & Restaurants, where he worked his way up through the ranks from Floor Manager to Restaurant Supervisor, acquiring essential insights into service excellence and restaurant operations.
Education and Achievements
Ray boasts a stellar educational background, having earned a Bachelor of Science in Food and Beverage Management from Johnson and Wales University, graduating Magna Cum Laude. This degree has equipped him with the essential knowledge and skills necessary to thrive in the competitive landscape of the hospitality industry. Further honing his expertise, he undertook the Level One Introduction to Wine program at the prestigious Court of Master Sommeliers, solidifying his extensive knowledge in wines. His dedication to learning and professional development is evident through such esteemed educational pursuits.
Ray’s commitment to excellence is reflected in his comprehensive understanding of Italian and domestic wines as well as craft cocktails and spirits. This profound knowledge not only enhances the beverage programs he manages but also enriches the overall dining experience his venues provide. His focus on service and quality has earned him recognition within the industry, making him a valuable asset wherever he is employed.
Achievements
Throughout his career, Ray has successfully cultivated a service-oriented culture that prioritizes guest satisfaction. His ability to manage and mentor staff effectively translates into improved team performance and morale, which in turn fosters a welcoming atmosphere for patrons. He has displayed remarkable leadership when it comes to implementing new beverage initiatives, training staff on intricate details regarding product offerings, and ensuring that each guest interaction is positive and memorable. Ray's keen insight into market trends allows him to adapt successfully to the ever-evolving dynamics within the hospitality space.
From managing high-volume dining experiences to fine dining establishments, Ray Daly demonstrates versatility and adaptability across all areas of the hospitality industry. His extraordinary journey reflects not only his professional accomplishments but also his deep-seated passion for the art of hospitality, making him a figure to watch in the culinary and service sectors. With a commitment to continuous improvement and excellence, Ray is set to achieve even greater heights in his career in the years to come.