Ravi Singh

Ravi Singh, currently the Vice President of Design and User Experience at PROS, has a extensive and distinguished career in the field of User Experience (UX) and related disciplines.

Key Experience:

• Vice President, Design & User Experience at PROS:

  • Since February 2022, he has been leading the design and UX efforts at PROS, a major software company based in Houston, Texas. Prior to this role, he served as the Sr. Director of User Experience from March 2013 to February 2022, where he developed the UX program from the ground up, instituted best practices, and led a team of over 20 designers, researchers, and content strategists. His team significantly influenced product management and front-end engineering, advancing design by 10 years in just two years.134

• Sr. Manager of User Experience at Waste Management, Inc.:

  • From March 2010 to March 2013, he established and led the first internal UX department at Waste Management. His team was responsible for various aspects including information architecture, graphic design, user research, user-testing, SEO, and product management. He also managed ecommerce product management, overseeing $50M in ecommerce revenue and over $1B in online bill payment transactions.1

• Manager of User Experience at Reliant Energy:

  • Between January 2008 and March 2010, he managed a team of researchers and designers, implementing a user-centered design methodology that improved customer acquisition, satisfaction, and account registration. He established Reliant's first usability lab and worked on key projects such as transforming the shopping and sign-up process and redesigning the homepage.1

• Sr. User Experience Designer at IDEA Integration:

  • From January 2007 to January 2008, he worked on various projects for clients including Microsoft, HP, and Snapfish, focusing on usability testing, wireframe design, site mapping, and user research.1

Skills and Contributions:

• Ravi Singh is known for his strong leadership in UX, his ability to develop and implement user-centered design processes, and his commitment to team development and career growth.
• He has a broad range of skills including UX design, UI design, marketing, development, and project management.
• His work has significantly impacted the companies he has worked for, driving adoption, increasing revenue, and improving customer satisfaction.12

Overall, Ravi Singh is a highly experienced and influential figure in the field of User Experience, with a career spanning over 25 years and a proven track record of leadership and innovation.