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    Ravi Bhalla

    Head of Department-Innovation, Data & Technology at Financial Conduct Authority

    Ravi Bhalla is a seasoned enterprise leader with 17 years of diverse management experience spanning across telecommunications, insurance, public sector, and financial services.

    His expertise lies in customer experience, digital banking, program and project management (PRINCE 2), Lean and Six Sigma methodologies, agile software delivery, design thinking, enterprise architecture, and enterprise regulatory design.

    Ravi holds a MA in Management, Economics, and International Relations from the University of St Andrews, a BSc (Hons) in Business Management from the University of East Anglia, and has pursued programs in sustainability at the University of Cambridge and Fintech at the University of Oxford.

    Previously, Ravi served as the Head of Department-Innovation, Data & Technology at the Financial Conduct Authority, Head of Group Design, Strategy & Transformation at Lloyds Banking Group, Customer-Digital-FinTech professional at KPMG, among other notable roles in prestigious organizations.