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Raphael Fleckenstein
CEO at Productlane | The New Standard for B2B Customer Support. We're hiring!
Raphael Fleckenstein is the Co-Founder and CEO of Productlane, a company that provides a customer support and feedback management platform for B2B SaaS companies.12 He founded Productlane in September 2021 after working for 7 years as a product designer in high-growth software companies.13
Prior to Productlane, Raphael's career included:
- Product Designer at various companies including Zavvy, finway, and Ryte1
- President of START Munich1
- Web Designer at Bits & Pretzels1
- Graphic Designer at Atelier Fleckenstein1
Raphael holds a Bachelor of Arts in Webdesign & Development from Middlesex University.1 He is fluent in German (native) and English (professional proficiency), with elementary proficiency in Italian.1
Productlane, under Raphael's leadership, has gained traction among startups and B2B SaaS companies. The platform integrates with Linear and offers features such as a shared email inbox, feedback portal, and public roadmap.23 The company has received positive testimonials from clients like Clerk, Flightcontrol, and vivenu.2
