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    Ramya Acharya

    CX professional, Alumni & stakeholder engagement, , strategic industry partnerships - Mentor - Performer

    Ramya Shami Acharya is an accomplished leader in marketing, CX, communications, and stakeholder engagement, boasting 15 years of expertise in the Higher Education sector and various global interest groups.

    Ramya has a proven track record of establishing successful partnerships that bridge research, talent, and capital to meet evolving business requirements, showcasing a keen ability in customer journey mapping and program design that significantly impacts customer acquisition.

    She excels in driving significant organizational changes, managing intricate stakeholder relationships, overseeing large-scale projects, and navigating the intricacies of securing partnerships for strategic initiatives that bolster brand reputation and drive high-end market objectives.

    Her educational background includes a Master of Business Administration from Sydney Business School, with a focus on Strategic Marketing, Business Management, and related areas, obtained from the University of Wollongong. She also holds a Bachelor of Business Administration from the University of Madras.

    Ramya's professional journey includes roles like Advancement Customer Experience Lead at the University of Technology Sydney, Engagement Manager at Macquarie University, Head of Alumni Relations at Macquarie University, Associate Director Of Alumni Relations at Western Sydney University, Alumni Relations Manager at Western Sydney University, Alumni Relations Manager- Advancement at the University of Wollongong, and Student Recruitment Specialist - South Asia at the University of Wollongong.