Rafael Figueira

Rafael Figueira is a seasoned professional in the IT sector with over a decade of experience, specializing in People and Customer Management.

Throughout his career, Rafael has held key roles such as Business Unit Manager, where he spearheaded the development of an IT Nearshore Unit, magnifying its revenue streams, and supervising a team of 30.

His expertise extends to Human Resources policies, Specialized Recruitment, Management, and Business Development. He has actively contributed to multiple CRM implementation projects as a Power User.

Currently, Rafael is deeply involved in coaching and nurturing IT teams with a focus on Agile methodologies.

Rafael's educational background includes a Master's Degree in Business Management from ISEG - Lisbon School of Economics & Management, a Post Graduation in Security Management from Universidade Autónoma de Lisboa, and a Bachelor's Degree in Human Resources Management from Universidade Lusófona de Humanidades e Tecnologias.

His professional journey features roles like Scrum Master at Merkle DACH, Key Account Manager at Prosegur, Business Unit Manager at RUPEAL, Ambassador of KWAN at KWAN: Love, Respect, Community, Business Manager at BOLD by Devoteam, IT Recruitment Consultant at Brightwater Recruitment, IT Recruiter - HR Consultant at REDITUS SA, Account Manager - HR Consultant at Multipessoal, and HR Trainee Consultant at Michael Page.