Rachel Kleban

Rachel Kleban is the Vice President of People at OpenPhone, a position she has held since October 2023. In this role, she focuses on creating an environment conducive to employee growth and fostering a strong company culture. Kleban is also the founder of LevelUp, an organization that assists early-stage startups in implementing leveling frameworks to enhance organizational structure and employee development.

With over 20 years of experience in human resources, Kleban has previously worked at notable companies such as Airbnb and VSCO, where she contributed to building and scaling people operations during periods of significant growth and change. Her expertise lies in developing equitable systems for pay, performance, and promotions, emphasizing transparency and simplicity to improve employee outcomes and business success.134

Kleban's career in HR has included various roles, including being a fractional HR leader and consultant, and she has a strong passion for building and scaling teams. She believes that intentionality in culture and operations is crucial, especially in a rapidly growing environment like OpenPhone, which is a Series B startup in the Voice over IP space.235