Suggestions
Acsm Phil Williams
Data Delivery Manager at CO-OP Financial Services
Phillip Williams is a Certified Scrum Professional with a background in Contact Center Leadership, Advertising Sales, and Quality Assurance.
He holds certifications as an Advanced Certified Scrum Master and Certified Scrum Product Owner, with specialties in Agile methodologies, Azure DevOps, and contact center efficiencies.
Phillip's expertise includes training and product development, branding and graphic design, advertising sales, and contact center call method launch and development, all aimed at enhancing customer satisfaction.
He studied General courses at Downers Grove South High and has held key positions such as Data Delivery Manager and Data Projects Team Lead at CO-OP Financial Services.
Previously, Phillip has worked as a Consumer Marketing Sr Consultant Analytics at Windstream Communications, a Customer Focus Specialist at Iowa Telecom, and a Sales & Retention Customer Facilitator at Iowa Telecom.
