Vikas Goyal

Vikas Goyal is a seasoned IT professional with over 16 years of experience in the industry. Throughout his career, he has held a variety of roles in application development and support, program and product management, Scrum Master/Product Owner, DevOps, Agile/Scaled Agile, cloud, IoT, operations support, vendor management, and pre-sales across domains such as automobile, dealership, customer experience and lead management, retail, insurance, banking, aviation, contact center and engineering. Some of the key projects he has delivered successfully include transformation programs, managing internal/external customer satisfaction, and driving performance optimization.

Goyal has an impressive educational background, including certifications in Project Management Professional (PMP), Managing Successful Programmes (MSP) Practitioner, Certified SAFe Agilist (SA) v4.5, AWS Certified Cloud Practitioner, Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), Six Sigma - Green Belt (CSSGB), Negotiation Program, ITIL (F) v3, Business Analytics, Quality Management Program, and AHM 250 Certified Professional. He also holds a Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified Professional (MCP), Masters in Computer Management, and Advanced Diploma in Web Centric Computing.

Currently, Goyal works as a Delivery Manager at Bed Bath & Beyond. Before that, he spent several years as Manager - Application Development & Support at Ford Motor Company, Project Manager at HCL Technologies, Project Lead at UnitedHealth Group, and Project Lead at Wipro.