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Phillip Ryan
Customer Success Manager, Corporate at Chorus.ai
Phillip Ryan is a Customer Success Manager, Corporate at Chorus.ai, a company that is now part of ZoomInfo. Here are some key details about his professional background:
Education and Career Path
Phillip Ryan studied Environmental Economics and Policy Management at the University of California, Berkeley. His career has progressed through various roles in sales, marketing, and customer success:
- Enterprise Customer Success Manager at ZoomInfo (2021 - Present)2
- Customer Success Manager at Chorus.ai (now part of ZoomInfo)
- Account Manager at Voxbone and Wrike
- Senior Sales Development Specialist at Wrike
- Sales Development Representative at Wrike
- Marketing Coordinator at Wrike
- Business Associate at TAMID Israel Investment Group
- Quality Assurance at King Schools
Skills and Expertise
Phillip is known for his:
- Analytical skills
- Passion for customer success and product management
- Experience working on cross-functional teams
- Ability to execute customer initiatives
He is also recognized for valuing his colleagues and creating an inclusive atmosphere.
Role at Chorus.ai (ZoomInfo)
As a Customer Success Manager at Chorus.ai (now part of ZoomInfo), Phillip likely works with the AI-powered Conversation Intelligence platform that:
- Captures and analyzes customer engagements across various communication channels
- Helps sales teams improve their performance and hit their targets
- Provides features like action items, call summaries, and AI-generated meeting insights1
In this role, he may be responsible for helping customers effectively use the platform, ensuring customer satisfaction, and driving adoption of Chorus.ai's features to improve sales processes and outcomes.