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Peggy Rowe
Vice President of Operations at VHC, Inc.
Professional Background
Peggy Rowe is a distinguished Revenue Cycle Leader with an impressive career spanning over 25 years in the healthcare industry. Throughout her extensive experience, she has established herself as a transformational leader, adept at driving efficiency and improving processes across various healthcare systems. Her reputation in the industry is built on her ability to elevate revenue cycle operations to unprecedented heights. Peggy has a unique talent for fostering collaboration among diverse departments—including finance, clinical, and administrative sectors—ensuring a cohesive approach to revenue cycle management.
Her professional journey encompasses various engagements, from ensuring operational excellence in Critical Access hospitals to managing revenue cycle strategies in large Academic Medical Centers. With her extensive background, Peggy has successfully served over 100 healthcare providers nationwide, bringing her wealth of knowledge and expertise to a variety of healthcare settings.
Education and Achievements
Peggy Rowe’s educational background equips her with a robust understanding of business principles and effective management strategies. She holds a Master of Business Administration (M.B.A.) from Liberty University, where she honed her leadership skills and strategic thinking. Additionally, Peggy earned a Bachelor of Science (B.S.) in Management & Ethics from Williamson College, which laid the foundation for her ethical decision-making and commitment to best practices in business management.
Continuing her professional development, Peggy has completed Lean Six Sigma training at Villanova University, further enhancing her ability to implement process improvements and increase operational efficiency. This education, combined with her extensive industry experience, has made Peggy a sought-after expert in revenue cycle strategy, design, and controls.
Achievements
Throughout her career, Peggy Rowe has garnered significant achievements that reflect her dedication to excellence in healthcare revenue cycle management. Her specialties are vast and include:
- Revenue Cycle Strategy: Peggy designs and implements comprehensive revenue cycle strategies that align with the goals of healthcare organizations, ensuring sustainability and growth.
- Patient Financial Services: She has transformed patient financial services by improving patient access services and enhancing revenue capture mechanisms, thereby increasing overall revenue and patient satisfaction.
- Receivables Management: Peggy excels in receivables and denials management, utilizing her analytical skills to mitigate losses and streamline collections efforts.
- Vendor Management: Her expertise further extends into vendor management, where she optimizes vendor contracts and relationships to enhance service delivery.
- Revenue Cycle Consulting: Peggy is a valuable consultant, guiding healthcare providers through project implementations that drive impactful results in revenue cycle performance.
Peggy's ability to tackle complex challenges within revenue cycles, coupled with her collaborative approach and in-depth understanding of operational activities, makes her a premier leader in her field. Her experience in both consulting and direct management positions equips her with a comprehensive view of operational efficiencies that benefit all facets of the revenue cycle.
As a passionate advocate for improving financial performance while ensuring exemplary patient care, Peggy continues to influence the healthcare landscape positively. As she moves forward in her career, she remains committed to elevating the standards of revenue cycle management and supporting healthcare organizations in achieving their financial goals through strategic improvements and innovation.
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
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