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Opal Hamilton
Project Manager at Health First/Robert Half Management Resources/Protivit
Professional Background
Opal Hamilton is a highly experienced professional with over 30 years of expertise in healthcare revenue cycle management, showcasing a rich and diverse career across various healthcare settings. Her extensive background includes significant positions in ambulatory surgery centers, acute care hospitals, rural access hospitals, critical access hospitals, behavioral healthcare hospitals, and physician practices. Throughout her career, Opal has honed her skills in essential aspects of healthcare administration, including patient registration/admissions, medical coding, billing, collections, denials management, appeals, cash posting, financial analysis, and month-end reporting. This comprehensive knowledge has allowed her to effectively contribute to the financial health and operational efficiency of the organizations she has been a part of.
Her proactive approach includes reviewing, updating, and creating policies and procedures tailored for specific healthcare environments. Opal is also adept in monitoring metrics and productivity to ensure that systems operate at optimal levels. She has a knack for designing and implementing best practice strategies aimed at enhancing revenue cycle processes and improving overall quality assurance. Moreover, her expertise extends to managing computer conversions, including expertise in systems such as HMS and NextGen—tools that are vital in today's technology-driven healthcare landscape.
Education and Achievements
Opal's educational background complements her professional journey, equipping her with the knowledge required to navigate the complexities of the healthcare revenue cycle. While the specifics of her educational qualifications are not detailed, her impressive body of work over three decades underscores a commitment to lifelong learning and adaptability to the evolving nature of healthcare management.
Her notable contributions to healthcare organizations extend far and wide. As a Project Manager at Health First in partnership with Robert Half Management Resources and Protiviti, she has demonstrated her leadership and project management capabilities. Her role as a Business Operations Consultant with Independent Healthcare Consultant further highlighted her proficiency in optimizing operational efficiencies within various healthcare settings.
Opal's skill set includes comprehensive experiences in various consulting roles. For instance, she served as a Consultant for the Cerner Implementation in the IS Deployment Department at Community Health Systems. Here, she provided valuable insights into the effective deployment of healthcare information systems, a critical factor in enhancing patient care and administrative effectiveness. Her tenure at Universal American as a Consultant in the Appeals & Grievances Department for Medicare Advantage involved meticulous attention to navigating the complexities of claims processing and dispute resolution—a vital element in ensuring service quality and compliance in healthcare.
Leadership Roles and Contributions
An impressive facet of Opal's career is her role as President/CEO of Outsourcing Patient Accounting Liaison, LLC, where she effectively led her organization in delivering superior patient accounting services. As Vice President of Business Office Operations at ASD Management, she played a crucial role in developing operational strategies that enhanced financial outcomes and care delivery.
Opal’s strategic depth was further solidified through her work at various healthcare organizations. From her time as a Business Operations Consultant at Physicians Choice ER Hospital with Kraft Healthcare Consulting, to her role at AmSurg as the Director of Business Operations, her solid track record reflects her ability to influence and lead substantial change initiatives. Her work at organizations such as CHRISTUS Health, where she provided Consulting services in Revenue Cycle Compliance, and her contributions to Independence Blue Cross in QA Appeals & Grievances showcase her diverse portfolio of experiences and the impact of her expertise on overall healthcare delivery.
Achievements
Opal Hamilton has been instrumental in transforming the operational dynamics within the healthcare sector. Her achievements speak volumes about her commitment to quality and excellence in healthcare management. From policy development and compliance strategies to operational efficiency enhancements, Opal’s contributions have undoubtedly played a significant role in shaping the landscape of healthcare revenue cycle management. Through her multiple consulting engagements, she has consistently delivered actionable insights and best practice frameworks that have driven measurable improvements in revenue cycle performance and patient outcomes.
In conclusion, Opal Hamilton stands out as a significant leader and expert in the healthcare revenue cycle management arena. Her dedication to enhancing healthcare operations through strategic insights, policy development, and quality assurance initiatives has established her as a reputable figure in the industry. With a well-rounded experience that spans over three decades, Opal continues to be a valuable asset to any organization seeking to optimize its revenue cycle operations and improve overall healthcare delivery.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.