Suggestions
Pauline Sarrat
Innovation project manager chez AXA en France
Pauline Sarrat is an Innovation Project Manager at AXA France, where she focuses on enhancing customer experience and managing operational projects. Her expertise lies in customer journey design, user experience (UX), and marketing intelligence, particularly in the context of big data and digital entrepreneurship.1
Before her current role at AXA, she gained valuable experience as a UX designer and analyst at CELINE, part of the LVMH group. This background has equipped her with a strong foundation in understanding customer needs and implementing effective solutions. Additionally, she has been involved in various partnerships aimed at improving services for freelance workers and drivers, showcasing her commitment to creating inclusive insurance products.234
Sarrat is also active on LinkedIn, where she shares insights about her projects and industry developments, reflecting her engagement with contemporary issues in the insurance sector.23
