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Paul McFarlane
Service Desk Manager at Quorum Network Resources Ltd
Paul McFarlane is a seasoned Senior Major Incident Manager with over 16 years of experience in the IT industry, specializing in IT Operations.
In addition to his IT background, Paul also boasts 7 years of Retail Management expertise in high turnover stores, showcasing a diverse skill set.
With a strong focus on customer satisfaction, Paul excels in combining his IT knowledge with exceptional customer service skills to exceed customer expectations.
Known for his problem-solving abilities and willingness to explore innovative approaches, Paul is always eager to tackle challenges head-on and deliver top-notch service.
Currently serving as a Service Desk Manager at Quorum Network Resources Ltd, Paul McFarlane continues to demonstrate his expertise in managing major incidents and ensuring stable IT systems for optimal performance.
