Paul Downs MAICD

Paul Downs is a technology and retail leader, recognized for his extensive experience in solution delivery and operations within major retail brands. He is the Founder and Managing Director of "it works," a company that assists retail brands in navigating digital transformation and e-commerce strategies. His expertise lies in delivering successful e-commerce solutions and mentoring businesses in adapting to the digital landscape.123

In addition to his role at "it works," Paul is also associated with The DOM, where he serves as a Founder and Advisor. His professional background includes a focus on enhancing operational efficiency and driving innovation within the retail sector.1