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Paul Conder
Principal, Global CX Innovation Services Lead at CallisonRTKL
Paul Conder is a dynamic professional spearheading the CX innovation team at CRTKL, where he plays a pivotal role in crafting cutting-edge customer experiences for global retail giants. Paul's expertise lies in seamlessly integrating in-store experiences, digital interfaces, and service designs, using agile methodologies to swiftly iterate and validate novel concepts. His work is underpinned by rich customer insights that drive targeted strategies. With a storied career, Paul has collaborated closely with renowned brands such as Nike, SoulCycle, Starbucks, Ford, and Starwood.