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Paul Bland
Head of Customer to Cash
Paul Bland is a seasoned professional with extensive experience in leadership roles at Thomson Reuters, specializing in master data and order to cash business processes.
In his current role as Head of Customer to Cash, Paul is responsible for overseeing customer and product master data strategy, governance, order management, order fulfillment, billing, credit management, collections, dispute management, and cash applications at Thomson Reuters.
With a strong focus on driving business performance and customer satisfaction, Paul ensures compliance with external audit standards and sets and achieves strategic goals.
Passionate about design thinking, Paul aims to simplify processes and introduce automation to enhance business efficiency and elevate customer experience.
Paul's previous roles at Thomson Reuters include Global Head of Business Operations - Order to Cash, Global Head of Customer Administration Financial & Risk, Global Head of Order to Cash Operations Financial & Risk, and Regional Head of Customer Administration.
Prior to his tenure at Thomson Reuters, Paul held positions such as Finance Operations Director EMEA at Thomson Financial and various management roles at Reuters.
Paul Bland's diverse background and extensive leadership experience make him a valuable asset in driving operational excellence and delivering strategic results.
Through his career, Paul has honed his skills in process optimization, automation, compliance management, and customer-centric strategies, positioning him as a dynamic leader in the industry.