Patty Bates-Ballard

Patty Bates-Ballard is a multifaceted professional with extensive experience in diversity, equity, and inclusion initiatives. She is the CEO of WordSmooth, a company that helps organizations communicate effectively across differences.1 As an Adjunct Instructor at the Institute for Law Enforcement Administration since September 2014, she brings her expertise to the field of law enforcement education.1

Professional Background

Patty is a speaker, writer, educator, and mediator with over 25 years of experience in leading learning sessions, community dialogues, and mediations.1 She is the author of "ACE-ing Conflict: Three Steps for Resolving Conflicts Across Differences," which outlines her conflict resolution process.1

Education and Qualifications

She holds a Bachelor's degree in Psychology and Philosophy from Austin College.1 Patty is a trained mediator and has numerous certifications in areas such as dismantling racism, multiculturalism, and community organizing.1

Career Highlights

• CEO of WordSmooth: Founded in 2003, WordSmooth offers services including employee learning sessions on inclusive communication, conflict resolution, and cultural responsiveness.1
• Former Director of Diversity Education: Worked at the Greater Dallas Community Relations Commission from 2000 to 2003.1
• Diversity Trainer/Organizer: Spent over a decade at the Greater Dallas Community Relations Commission from 1988 to 1999.1

Personal Note

Patty formed WordSmooth when her son Kory was born with disabilities, allowing her to work from home while caring for him.1 She is a mother of two sons and volunteers with the African American Museum of Dallas.1

Patty Bates-Ballard's diverse background and extensive experience make her a valuable asset in promoting effective communication and understanding across different communities, particularly in the context of law enforcement and organizational development.