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Patrick Griffin
Senior Management Analyst at City of Sunnyvale
Patrick Griffin is a highly experienced Customer Service professional with over 20 years of hands-on experience. He has worked for prestigious names such as VTA, Kaiser Permanente, and Meriwest Credit Union, where he has developed his skills in leading a call center, retail location, and social media and digital communications. Additionally, he has ample experience running the logistics of a warehouse, performing outreach to senior and youth communities, and managing technical and non-technical projects.
Patrick holds a Bachelor of Science degree in Information Systems from the University of San Francisco and a leadership certification from the Santa Clara Leadership Academy. His degree has allowed him to code in multiple languages and work with a variety of software applications, such as Salesforce, MS Office, Team Site, SharePoint, and Drupal. His extensive leadership skills and experience have enabled him to lead VTA's Customer Service department for over 10 years.
