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Iveta Masrnova
Head of SFE Team at VÚB Bank | Customers will never love a company until the employees love it first | #vubsfe
Iveta Masrnova is the Head of SFE Team at VÚB Bank, a position she has held since July 2023.5 She is based in Bratislava, Slovakia.2 Masrnova is known for her customer-centric approach, often emphasizing that "Customers will never love a company until the employees love it first".3
Professional Experience
Throughout her career, Iveta Masrnova has gained experience in various roles within the banking and financial sector:
- Current Role: Head of SFE Team at VÚB Bank (July 2023 - Present)5
- Previous Positions:
Expertise and Focus
As the Head of the SFE (Sales Force Effectiveness) Team, Masrnova likely plays a crucial role in optimizing the bank's sales strategies and enhancing overall team performance. Her experience in call center management suggests a strong background in customer service and team leadership.
Social Media Presence
Iveta Masrnova maintains an active presence on LinkedIn, where she frequently shares insights and updates related to her work at VÚB Bank. Her posts often include the hashtags #vub and #vubsfe, indicating her engagement with the bank's online community and initiatives.13
Contact Information
For professional inquiries, Iveta Masrnova can be reached via email at imasrnova@vub.sk.4
