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Patrick Carolan
Workforce Analyst at Grubhub
Patrick Carolan is a highly experienced Customer Service professional with a proven track record of increased responsibility.
He excels in handling a high volume of customer calls in a fast-paced environment, prioritizing the highest quality of consumer service, with minimal supervision.
With diverse industry experience in automotive, banking, specialty chemicals, and retail, Patrick is customer-focused and possesses excellent listening, oral, and written communication skills.
His comfort level in interacting with all organizational levels and the public, coupled with exceptional problem-solving and negotiating abilities, sets him apart.
Patrick is adept at making independent and prompt decisions, minimizing escalations.