Pascal Van Damme

Pascal Van Damme is a highly experienced professional with almost 20 years of expertise in major utility companies, specializing in CRM, Digital Transformation, and Management.

In 2017, he transitioned to freelancing, focusing on assisting companies in enhancing business efficiency through digital initiatives, customer-centric approaches, and innovation.

His competencies include a well-rounded Business & IT background, proficiency in digital strategy, transformation, and change management, CRM and Customer Experience optimization, process re-engineering, and efficiency improvement.

Pascal is a certified Salesforce.com administrator and project manager, skilled in Internet of Things technologies, and holds certifications in Prince 2, SCRUM, and SAFe Release Train Engineering.

He is known for his results-driven, intrapreneurial approach, team collaboration, and proactive attitude towards elevating companies to achieve their Customer Experience objectives.

With an educational background encompassing Digital Transformation Leadership from Vlerick Business School and Telecommunication studies at Faculté Polytechnique de Mons, Pascal Van Damme is well-equipped to drive digital innovations and business transformations.

Throughout his career, Pascal has held significant roles such as CRM Program Manager and RTE at Ahold Delhaize, Customer Experience Manager at FCA Fiat Chrysler Automobiles, and various managerial positions at ENGIE, Electrabel, Creyf's Group, and Belgacom.

He has a track record of managing digital transformation projects, enhancing CRM systems, and leading customer-centric initiatives to drive business growth and efficiency.