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Oliver Rowen
Co-founder @ Everywhere by SupporTrends - customer insights through natural language understanding.
Oliver Rowen, Co-Founder at SupporTrends
Oliver Rowen is the Co-Founder and CEO of SupporTrends, a Voice of the Customer (VoC) platform that uses machine learning to predict and improve key outcomes like repeat purchases and customer churn.678
He has published several articles on LinkedIn sharing his expertise in leveraging data to improve VoC programs.467 Some of his practical tactics for improving VoC programs include:
- Using machine learning to predict customer behavior
- Listening to customers instead of constantly surveying them
- Leveraging the data you already have to gain insights
Rowen's LinkedIn profile URL is https://www.linkedin.com/in/oliver-rowen1, and he is based in Santa Cruz, California.15 There are a few other professionals named Oliver Rowen on LinkedIn, but the Co-Founder of SupporTrends is the one located in Santa Cruz.23
Highlights
Feb 5 · signalhire.com
Oliver Rowen's email & phone number - Co-Founder at Everywhere