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Oliver Kook
Principal Business Process Consultant at ServiceNow
Oliver Kook is a seasoned professional with a strong background in assisting businesses in optimizing their IT operations to maximize value. With a wealth of experience advising Fortune 500 companies across various sectors such as finance, technology, and healthcare, Oliver specializes in IT Service Management, IT Strategy Alignment, Solution Design, and Implementation. He holds certifications in ITIL and Scrum and is proficient in utilizing the ServiceNow platform to drive business success.