Oliver Digby is a highly effective and experienced customer service manager, with a proven track record of success in managing people and customers. He has gained extensive knowledge and skills in Contact Centre Management and has a 'can-do approach' to every task. Oliver holds a degree from the University of East London and has previously worked for many reputable organizations such as My Parcel Delivery, Virgin Media, HSS Hire, and Travis Perkins plc. He has also gained experience working in different roles such as a painter and decorator, branch manager, second aid advisor, assistant manager, and counter staff. With his exceptional planning and organizing skills, Oliver can exceed performance objectives and is a proven leader.