Nikki Kaminski

Chief Customer Officer with extensive experience in customer success across various companies

Nikki Kaminski is a certified Salesforce Administrator and Certified Scrum Master with over 10 years of experience in supply chain, logistics, inventory, and transportation operations. She has consistently driven improvement in the field through process improvement solutions, successfully leading concurrent complex project engagements valued at up to $1M. Nikki has a collaborative leadership approach, prioritizing listening and providing targeted feedback and mentoring to enhance team performance. Her extensive experience and ability to find new ways to streamline operations has led to increased revenues of up to 40% and improved efficiencies by more than 50%.

Nikki Kaminski, Salesforce Administration, Business Analysis, Project Management, Cross-Functional Collaboration, Cost Reduction & Elimination, Transportation Operations, Inventory & Material Management, Purchasing, Procurement & Scheduling.

Experience

Chief Customer Officer at TigerConnect (August 2023 - Present)

Value Advisory Ecosystem Member at Customer Value Community (2019 - Present), Customer Success Advisor (Self-employed) (April 2023 - Present), Chief Customer Officer at Perceptyx, Inc. (August 2021 - February 2023), Chief Customer Officer at Conversica (May 2017 - August 2021), WW SaaS Client Success Transformation Executive at IBM (September 2016 - May 2017), Chief Customer Officer (Independent Professional) (October 2015 - August 2016), Chief Customer Officer at Marin Software (October 2014 - September 2015), SVP, Customer Success at Marin Software (July 2013 - September 2014), President, US at iProspect (July 2012 - June 2013), Chief Operating Officer at iProspect (December 2009 - July 2012), EVP, Managing Director, San Francisco at iProspect (March 2006 - November 2009), Client Services Director/Manager at iProspect (February 2000 - March 2006)