Nikki Chan

Nikki Chan is a prominent figure in the tech and creative industries, currently serving as the VP of Customer Experience at Looking Glass Factory, a company known for its innovative holographic display technology. She has been an active Notion Ambassador since November 2021, where she focuses on enhancing creativity through software tools and systems.1

Education and Professional Background

Nikki holds a Bachelor's degree from Tufts University and completed her International Baccalaureate Diploma at the Chinese International School. She has also studied at the Parsons School of Design, which underscores her commitment to design and creativity.2

In her role at Looking Glass Factory, Nikki leads initiatives that improve customer relations and experience management, demonstrating her strategic capabilities in product development and leadership.1 Before becoming VP, she was a Product Manager at the same company, where she honed her skills in managing product lifecycles and customer feedback.2

Interests and Contributions

Nikki is passionate about exploring tools that foster creativity and make software more accessible. She has expressed interest in how technology can be adapted to enhance creative thought processes.12 Additionally, she runs a newsletter titled Tools for Creativity, where she shares insights and resources related to creative tools and methodologies.2

Personal Life

Currently residing in St. Petersburg, Florida, Nikki maintains a hybrid work model that allows her to balance her professional responsibilities with personal commitments. She frequently travels between Florida and New York City, as well as back to Hong Kong, reflecting her international ties.2

Nikki's diverse background, combined with her roles in customer experience and advocacy for creative tools, positions her as a significant contributor to both the tech community and the broader discourse on creativity in digital spaces.