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Nikhil Takalkar
Sr. Vice President, Loyalty Program and Operations at Marriott International
Nikhil Takalkar is a senior executive at Marriott International, currently serving as the Sr. Vice President of Loyalty Program & Operations.5 Here's a comprehensive overview of his professional background and achievements:
Career at Marriott International
Nikhil Takalkar has had a distinguished career at Marriott International, where he has held various leadership positions:
- Sr. Vice President of Loyalty Program & Operations (current role)5
- Vice President of Loyalty Operations and Customer Experience Strategy2
- Vice President of BMSC Consulting, Field, and Global Sales
In his current role, Takalkar is responsible for overseeing Marriott's loyalty program, Marriott Bonvoy, which is a crucial aspect of the company's business strategy.1
Expertise and Contributions
Takalkar has been instrumental in shaping Marriott's loyalty strategy and operations:
- He played a key role in the integration of Starwood Hotels & Resorts after Marriott's $14 billion acquisition.1
- He leads the loyalty business for Marriott, which is a significant revenue driver for the company.1
- Takalkar has contributed to the evolution of loyalty programs in the travel and hospitality industry over the last decade.2
Professional Background
- Takalkar holds a Master's degree in Operations Research.1
- He is an engineer by training, but his career gravitated towards hospitality.1
- He has been with Marriott International for several years, progressing through various leadership roles.
Industry Insights
Takalkar has shared valuable insights about the hospitality industry and loyalty programs:
- He emphasizes that loyalty programs are no longer just about earning and redeeming points, but also about personalization and knowing the consumer.2
- Takalkar recognizes the challenges posed by disruptors like Amazon, Airbnb, and Google in the travel space.1
- He highlights the importance of Marriott's extensive portfolio of brands and properties in driving loyalty program success.1
Personal
- Takalkar is 40 years old and is based in the Washington DC-Baltimore Area.13
- He is an active member of the Asian Pacific Islander ARG within Marriott.4
Nikhil Takalkar's LinkedIn profile can be found at linkedin.com/in/nikhil-takalkar-8a6a24.3