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Nigel Koay
PAYG CLM Manager at EE
Nigel Koay is a marketing professional with experience in customer lifecycle management and retention. He previously worked at EE, a British mobile network operator and internet service provider, where he held the position of PAYG CLM (Pay As You Go Customer Lifecycle Management) Manager from August 2017 to February 2021.1
Prior to his role as PAYG CLM Manager, Nigel worked as a Decisioning Developer at EE from November 2013 to August 2017.1 His total tenure at EE lasted approximately 7 years and 4 months.
Currently, Nigel Koay has moved on from EE and is working as a Lifecycle and Retention Marketing Manager at Intuit, based in London.2 This position likely builds on his previous experience in customer lifecycle management and retention strategies.
Nigel's professional background demonstrates expertise in customer relationship management, particularly in the telecommunications and technology sectors. His career progression shows a focus on leveraging data and marketing strategies to improve customer retention and lifecycle value.
