Nicolas Lenoir
Global Head of Customer Experience at Belron® International
Nicolas Lenoir is a seasoned professional with over 20 years of experience in various areas including Business Strategy, Call Center Management, CRM, Operation Management, Supply Chain, General Management, Ebusiness, and project management across complex and international settings.
His expertise spans multichannel and omnichannel strategies, customer service, customer experience, call center management, CRM, NPS, customer satisfaction, supply chain, purchasing, operations management, strategy development, sales support, and general management.
As the Chief Operating Officer at Carglass® Maison, Nicolas has showcased strong leadership qualities and has been a guest speaker at numerous professional conferences.
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Nicolas Lenoir
Global Head of Customer Experience at Belron® International
Nicolas Lenoir is a seasoned professional with over 20 years of experience in various areas including Business Strategy, Call Center Management, CRM, Operation Management, Supply Chain, General Management, Ebusiness, and project management across complex and international settings.
His expertise spans multichannel and omnichannel strategies, customer service, customer experience, call center management, CRM, NPS, customer satisfaction, supply chain, purchasing, operations management, strategy development, sales support, and general management.
As the Chief Operating Officer at Carglass® Maison, Nicolas has showcased strong leadership qualities and has been a guest speaker at numerous professional conferences.
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