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Nick Highers
Enterprise Sales Engineer | Contact Center and Customer Experience Specialist
Nick Highers is an Enterprise Sales Engineer at Observe.AI, specializing in contact center and customer experience technologies.2 Based on his LinkedIn profile, he is a telecommunications and sales professional with extensive experience in the contact center and customer experience domains.2
Some key points about Nick Highers:
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Location: Kennesaw, GA3
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Education: Attended Chattahoochee Technical College3
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Skills and expertise:
- Technical proficiency in contact center technologies
- Deep knowledge of customer experience solutions
- Sales and telecommunications experience
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Professional background: His LinkedIn profile indicates he has worked for at least 3 other companies in addition to Observe.AI3
As an Enterprise Sales Engineer, Nick likely plays a crucial role in supporting Observe.AI's sales efforts by providing technical expertise on their AI-powered contact center solutions. Observe.AI offers various products like conversation intelligence, agent assist, and knowledge AI to help contact centers improve efficiency, compliance, and customer service.1