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Neeley Klubert
Employee Benefits Operations Leader at USI Insurance Services
Professional Background
Neeley Klubert has established a substantial career in the insurance and employee benefits industry, consistently demonstrating a commitment to excellence and a passion for enhancing employee experiences through tailored insurance solutions. Currently serving as the Employee Benefits Operations Leader at USI Insurance Services, Neeley plays a crucial role in overseeing and streamlining operations within employee benefits consulting, ensuring that the services provided align with the highest standards of quality and efficiency.
Prior to her current position, Neeley gained invaluable experience as an Account Executive at USI Insurance Services, where she was responsible for managing client relationships and delivering effective insurance solutions that catered to the specific needs of businesses and their employees. This role allowed her to further hone her skills in client management and deepened her understanding of the dynamic demands within the employee benefits landscape.
Career Journey
Neeley's career trajectory reflects her dedication to professional development and her ability to adapt to different roles within the insurance sector. Before joining USI Insurance Services, she held various positions at Medical Mutual, climbing the ranks from an Ancillary Sales & Broker Coordinator to Director of Ancillary Sales & Marketing. In these roles, she worked on the strategic marketing and sales approaches for ancillary products, gaining a reputation for her innovative solutions and ability to drive business growth. Her experience at Medical Mutual brought her comprehensive insight into the intricacies of ancillary insurance products, positioning her as an expert in this niche area of the industry.
Earlier in her career, Neeley also worked at The Hartford as a Service Consultant and at The Guardian Life Insurance Company of America as a Sales Support Associate. These foundational roles allowed her to develop a strong understanding of customer service dynamics while providing essential support to sales teams. Her exposure to different facets of the insurance business has equipped her with a well-rounded perspective, enhancing her effectiveness in her current leadership role.
Education and Achievements
Neeley Klubert earned her Bachelor’s degree from Bowling Green State University, an institution known for fostering innovative thought and technical expertise among its students. Her education provided her with a strong foundational knowledge that has underpinned her successful career in the insurance industry.
Throughout her journey, Neeley has been recognized for her contributions and leadership within her organization and the broader insurance community. Her commitment to driving client satisfaction and operational efficiency has not only contributed to her personal success but has also positively impacted the organizations she has worked with.
Achievements
Neeley's achievements extend beyond her professional roles; her dedication to nurturing effective solutions within employee benefits has garnered respect from peers and clients alike. She has successfully led projects that optimized operational processes, resulting in improved service delivery and client satisfaction. By continuously seeking ways to improve programs and services, Neeley's proactive approach has positioned her as a go-to leader within her field. Her ability to engage with clients and understand their unique needs has been paramount in creating successful partnerships and fostering long-term relationships.
In summary, Neeley Klubert is a competent leader in the insurance and employee benefits sector, with a proven track record of success across various organizations. With her extensive experience and a degree from Bowling Green State University, she continues to make significant contributions in her current role at USI Insurance Services and is well-regarded for her expertise and commitment to the enhancement of employee benefits services.