Natalie Hutton

Natalie Hutton is a highly experienced CRM specialist with a career spanning over 20 years, working both on the client and agency side.

She is known for developing robust communications and data strategies, leading empowered teams to deliver award-winning results that boost revenue and customer engagement.

Natalie's expertise lies in creating personalized customer experiences across multiple channels by leveraging data, technology, and creativity to enhance engagement, efficiency, and value.

Her key skills include CRM, personalization, customer loyalty, strategy development, omni channel contact strategy, data integration, database management, segmentation, modeling, reporting, marketing automation, digital and email communications, and data strategy.

Natalie studied Publishing & Hospitality Management at Oxford Brookes University.

She has held key positions at renowned organizations, including Head of Customer at notonthehighstreet, Head of CRM at easyJet, Head of CRM Strategy & Planning at easyJet, Senior CRM Strategy and Planning Manager at easyJet, Head of Customer Relationship Marketing at Neal's Yard Remedies, among others.

With a passion for driving customer engagement through data-driven strategies, Natalie has built a successful career in creating impactful marketing campaigns and fostering long-lasting customer relationships.

Her diverse experience in CRM and marketing across various industries positions her as a valuable asset for companies seeking to enhance their customer engagement and revenue streams.