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Nadav Kemper

Co-Founder & CEO at Quack AI

Nadav Kemper is a prominent figure in the field of customer support and technology, currently serving as the Co-Host of the podcast The Future of CX since June 2024. He is also the Co-Founder and CEO of Quack AI, a company focused on enhancing customer support operations for SaaS businesses by transforming support tickets into opportunities for improvement.1

Professional Background

Kemper has a rich background in product management and technology startups. Before his role at Quack AI, he co-founded Meetee, an AI-powered assistant designed to create actionable items from meeting summaries, which he managed from 2019 to 2020. He also served as a Project & Product Manager for the Hebrew Scouts Movement in Israel from 2016 to 2018, where he contributed to the development of educational content and community engagement tools.1

His work primarily revolves around innovating customer support processes, making him a thought leader in the industry.

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Experience

Co-Founder & CEO at Quack AI (March 2023 - Present)

Squad as a Service at Re:Invented (September 2019 - March 2023), Lead Product Manager, B2C at Roundforest (September 2022 - February 2023), Lead Product Manager, B2C at Jasper (July 2021 - September 2022), Product Manager, B2B2C at Splitit (2019 - 2021), Product Manager & Co-founder at Meetee (2019 - 2020), Project & Product Manager, B2B2C at Hebrew Scouts Movement in Israel (2016 - 2018), Regional Project Manager at Hebrew Scouts Movement in Israel (2013 - 2016), Tribe Manager at Hebrew Scouts Movement in Israel (2011 - 2013)

Education

Bachelor of Arts (B.A.) in Digital Communication and Media/Multimedia from Reichman University (2014 - 2018); User Experience and Product Design from Create future (2017 - 2018)