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Monique Hoelker
Customer experience automation content specialist and educator
Monique Hoelker is a skilled professional with seven years of experience in applying SaaS solutions across various types of users.
She is dedicated to developing customer experience automation learning programs to help businesses effectively scale customer-centric operations.
Monique holds a Bachelors's degree in Marketing, Sociology, and Public Relations from Virginia Tech.
She has worked as a Customer Training Specialist and Customer Success Manager at ActiveCampaign, Inc., showcasing her expertise in customer-related roles.
In addition, Monique has held similar roles at Datadog and Network For Good, where she served as a Senior Implementation Specialist and Customer Solutions Specialist.