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Monique Forbes
Customer, Brand & Marketing Strategy - Customer Loyalty - Digital CX Strategy - Building & Empowering Dream Teams
Monique Forbes is the Head of Brand Experience at Heartland Bank LTD, a position she has held since October 2021. She brings a wealth of experience in branding and marketing to her role, having previously worked with organizations such as InZone Education Foundation and Global Women. Her educational background includes a degree in Marketing & Management from The University of Auckland.13
In addition to her role at Heartland Bank, Forbes is also involved with the Institute of Directors in New Zealand, where she serves as a Future Director, contributing to the governance and strategic direction of various initiatives.5 Her leadership at Heartland Bank has been recognized through awards, including being a finalist for Best Growth Strategy and receiving accolades for excellence in various banking categories.12
Forbes is known for her commitment to fostering brand engagement and enhancing customer experiences, making significant contributions to Heartland Bank's marketing strategies and overall brand development.24
