Suggestions
Monica Thakwani
Customer Support Specialist at Process Street
Monica Thakwani is a professional with a focus on data-driven process creation and optimization.
With a background in Psychology and Mass Communication, Monica has a keen eye for analyzing, identifying, optimizing, documenting, enforcing, and monitoring processes.
She has a history of working in various roles such as Customer Support Specialist, Freelance Writer, HR & Operations Manager, Business Process Manager, Content Head, Freelance Content Writer, Lecturer, and Seller Support Associate.
Monica excels at aligning with cross-functional team leads to create efficient workflows that are easy to implement and meet targets.
She believes in creating seamless processes that adapt to employees' natural work rhythms, fostering productivity and quality.
Monica Thakwani is open to discussions on structure, organization, documentation, and process improvement.
Her educational background includes studies at Little Flower High School and a Bachelor of Arts in Psychology and Mass Communication from Villa Marie Degree College for Women.