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Mohammed Monaf
Customer Success Manager | Account Manager | Business Development Manager | Product Manager
Mohammed Monaf is a skilled professional excelling in customer success, account management, and project management, with a strong focus on providing exceptional value to clients and ensuring their success. His expertise lies in building and nurturing robust relationships, monitoring customer satisfaction, and strategic thinking in fast-paced environments. With a vast experience in managing enterprise clients worth £30 million, he has demonstrated his ability to excel in complex business relationships.
His professional skills include product development, product management, client development, customer success management, SaaS, Dev Ops methodology, Agile practices, software development, software testing, roadmaps and development plans, account management, team leadership, incubator/startup experience, and entrepreneurship.
Mohammed Monaf pursued Product Design studies at Buckinghamshire New University and completed A-Levels & GCSE at Uxbridge High School.
In his career, Mohammed Monaf has held key positions at reputable organizations, including Customer Care Team Leader at Cover-More Group, Enterprise Customer Success Manager at Indeed.com and Verifone, Co-Founder and CEO at MeritEmploy.com, Senior Product Support Manager at Verifone, and Account Manager at IBM.