Mohammed Khazi

Mohammed Khazi is a seasoned professional with over 18 years of experience in managing processes related to Transition, Migration, and Operations. He is an expert in Project and Account Management, as well as technology implementation and developing procedures for business excellence. Khazi has a proven track record of lowering risk, enhancing internal controls, and guiding teams toward successful Quality tool implementation.

With an MBA from Indian School of Business Management and Administration and a background in Indian Institute of Management, Kozhikode, Khazi started his career at Manipal Heart Foundation and worked his way up to roles such as Vendor Management at Accenture and India Offshore Partner Account Manager at Carphone Warehouse. He later worked at Dell International as Senior Manager, at Hinduja Global Solutions Inc. as DGM Operations and later as Co-Founder of his own company, before joining Flipkart as Director of Customer Experience. Khazi is currently the Head of Customer Experience at Udaan.com.

Khazi is known to be an enterprising leader with excellent interpersonal, communication, and organizational skills, and expertise in Six Sigma and ITIL techniques. He has facilitated the implementation of Enhancement and Reengineering initiatives, reviewed complex Data, and mentored teams to ensure smooth and seamless relocations of Business Processes.