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Mo Mahar

Customer Success & Operations Leader | Scaling SaaS 🚀 CX | Leadership | Growth

Mo Mahar is an experienced Customer Success leader with a background in high-growth startups.

He excels in building and leading customer-facing teams focused on delivering value, driving client retention, and fostering growth in enterprise-level organizations.

Mo is skilled in overseeing commercial processes, increasing platform usage, and feature adoption through stakeholder engagement and education.

His expertise includes scaling Customer Success activities, enhancing customer satisfaction, strengthening vendor-customer relationships, and expanding CS operations.

He specializes in Social Media with a focus on Brand Marketing, Customer Service, Engagement, Insights, and Data, with extensive experience in Retail, Travel, E-commerce, TMT, Fashion & Beauty industries.

Outside of work, Mo is passionate about sports, traveling, and family time, playing squash for a local team and following football matches.

Mo Mahar holds a Bachelor of Engineering in Engineering, Operations Management from Nottingham University Business School, and has a diverse educational background from West Hatch High School and St Albans Independent College.

He currently serves as the VP of Customer Success at StoryStream.