Mike Heiden is a seasoned business leader with over 20 years of experience in sales and management roles. He has built numerous small and medium-sized businesses through focused sales strategies like new account recruitment, retention, up-selling, strategic partnering, and sales operations. His work revolves around creating mutually beneficial experiences that catalyze long-term relationships rather than one-time sales. Mike specializes in prospecting, sales, quota attainment, account management, channel management, project management, ECM solutions, data capture solutions, scanners, strategic outsourcing, purchasing, sales operations, compensation plan development, marketing & business plans, RFI & RFP response, software demonstration, and software training. He is a former Sales and Marketing Manager at SERVPRO of Beverly Hills / Westwood, and has also held positions in companies like Impact Networking, LLC, PaperFree Corporation, Altmans Products, Essential Living Foods, and Law Cypress Company.