UC Santa Barbara

Recruiting

•Managed full-cycle recruiting process ensuring a seamless, and positive candidate experience
•Partnered with the CPO, VP of Engineering, and Hiring Managers to develop a sourcing and closing strategy for current and future needs
•Worked on Engineering and Product roles 
*Tracked and leveraging data for decision-making 
•Worked cross-functionally with Finance, Compensation, legal, People Business, and Immigration partners      
•Conducted debriefs and Hiring Committees 
•Implemented new recruiting process to become more efficient and data-oriented 
•Tools: Lever, Jobvite, LinkedIn Recruiter, Goodtime, Gem, Workday

Confluent

Senior Technical Recruiter

•Managed full-cycle recruiting process: sourcing, identifying, engaging, and evaluating top candidates
•Recruited for Engineering, Product, and GTM roles  
•Fostered relationships with Hiring Managers, from various startups in the Bay Area; collaborated with them to customize and execute hiring plans
•Acted as an advocate for both clients and candidates; established regular touchpoints and maintained thorough follow-through
•Worked with Hiring Managers and HR Business Partners on internal leveling and offer negotiation

Rocket (getrocket.com)

Technical Recruiter

•	Worked with Account Managers to identify top accounts, target skill sets, and to assess clients staffing requirements
•	Developed unique full cycle hiring strategies and interview criteria for each role
•	Sourced qualified candidates, review resumes, and prescreen candidates while moving interview process forward in a timely manner
•	Maintained relationships with people in the field to gain knowledge, referrals and sales leads

Outsource

 Recruiter

Nielsen

Recruiter

•	Increased positive customer response in post-interaction “willingness to recommend AT&T” survey from 63% to 84% by leading store sale representatives through AT&T’s retail sales experience processes
•	Developed, implemented and monitored a store prospecting plan to increase sales resulting in a 35% month over month sales rise.
•	Received AT&T “Summit Award” for top 10% of nationwide retail store managers
•	Recruited new talent, conducted over 55+ phone and in person interviews, hired 25 employees across the LA region, handled onboarding documents, trained employees, and conducted exit interviews
•	Created underlying performance standards for both the store and AT&T employees, which were reinforced by an employee incentive program
•	Led weekly AT&T employee training and education series to increase professionalism, motivate staff, and implement sales strategies. 
•	Maintained accounting paperwork and store inventory management heading an inventory tracking program which enabled store to exceed assigned sales figures
•	Coached sales representatives on customer satisfaction and sales techniques to improve their metrics 

AT&T 								               				                    Atlanta, GA
Retail Leadership Development Program   						                                         July 2013 – February 2013
•	Received an Excels score in AT&T’s Professional Development Program weeks in the program (24 week program)
•	Learned to successfully coach, and manage store work schedules and staffing issues with interpersonal dialogue 
•	Trained on different techniques on how to conduct one on one sales training as well as classroom training

Michelle Batres