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    Michael Wood

    Financial Services Digital Business Leader. Global experience of digital transformation and channel management.

    Michael Wood is a seasoned professional known for his expertise in digital and business transformation, with a strong focus on business strategy, planning, and execution in digital and multichannel environments.

    With an extensive career spanning various countries including Australia, the UK, and Hong Kong, Michael has held key leadership positions in renowned organizations such as HSBC and NatWest.

    He is recognized for his ability to drive impactful change across business, technology, and other functions to achieve exceptional shared outcomes, emphasizing elegant solutions that address genuine customer needs and challenges.

    As a Product Owner, Michael leverages data and insights to make informed decisions and prioritize effectively, leading to the success of his products rated number one in their markets and significant revenue growth through the delivery of new journeys and experiences.

    His strategic approach has also resulted in substantial cost reductions for businesses by enhancing processes, journeys, and restructuring organizational frameworks.

    Michael's proficiency extends to Agile methodologies, holding certifications as a SAFe 5.0 Agilist and Product Manager/Owner, along with academic credentials including a Masters in E-Commerce and a Diploma in Digital Marketing.

    He completed his BA (Hons) in Banking, Insurance & Finance at Bangor University, a Diploma in Digital Marketing with Credit Pass at the Institute of Direct Marketing, and achieved a Pass with distinction in MA E-Commerce from the University of Kent.