Michael Schumeister

Michael Schumeister is a dedicated professional with a strong background in customer service and engagement.

With a degree from Washington University in St. Louis, Michael has honed his skills in analyzing customer feedback and designing exceptional customer experiences.

Currently serving as a Senior Analyst in Professional Services at Medallia, Michael brings his expertise to help leading brands like Airbnb, Mercedes-Benz, Delta Air Lines, and Nordstrom enhance their customer relationships.

Michael's previous roles include Analyst in Professional Services at Medallia, where he gained valuable experience in customer-centric strategies.

Prior to joining Medallia, Michael held positions such as Goldman Fellow at AJC Global, Development Intern at Seeds of Peace, Grants & Scholarships Intern at Do Something, and an Executive Board Member at Washington University in St. Louis.

His diverse background includes internships at organizations like CITYarts, Inc., showcasing his commitment to community involvement and professional growth.

Michael Schumeister's passion for ensuring companies prioritize customer satisfaction shines through his work at Medallia and his past engagements, making him a valuable asset in the realm of customer experience management.