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Michael Schaffer
Delivering new products and experiences to customers in the banking industry.
Michael Schaffer is a seasoned professional with over a decade of experience in strategy, customer experience, and disruptive technology.
During his tenure at Deloitte, Michael specialized in analytics, strategy development, and led large transformational programs in the financial services sector.
As the Director of Engagement Management at Skookum (now Method), he enhanced digital transformation capabilities and pioneered product strategy and management.
Upon returning to Monitor Deloitte, Michael focuses on assisting banking and payments clients in adopting user-centered product and experience design methodologies to drive growth and value.
In addition to his client work, Michael is dedicated to nurturing talent through recruitment, mentorship, and managerial support initiatives.
Michael holds an MBA from Northwestern University's Kellogg School of Management and a B.A. in History from the University of Maryland.
