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Michael Ringman
CIO at TELUS International
Michael Ringman is a bimodal IT executive with a proven track record in building private and public cloud solutions and delivering market-differentiating technology services.
He has managed substantial capital and IT budgets, driving down operating costs significantly while ensuring world-class services.
Michael has designed and implemented innovative cloud-based solutions, such as a patent-pending contact center system supporting over 55,000 global employees.
His accomplishments include delivering billions of VoIP minutes annually, increasing system availability, and establishing a shared services organization recognized as a leader in providing BPO and cloud-based solutions.
With a background in Voice-over-IP, collaboration tools, service-oriented architectures, contact center technology, IT operations, and strategic development, Michael brings a wealth of expertise to any technology organization.
His education includes a Masters of Science in Telecommunications and a Bachelors of Science in Aerospace from the University of Colorado Boulder.
In his professional journey, Michael has held key roles such as CIO at TELUS International, VP IT - CIO at TELUS International, and VP Global Technology Infrastructure at TeleTech Holdings Inc., among others.